BLUESCOPE STEEL LIMITED Diane Greville – Market Development Manager Antenna Business Development Agency has efficiently carried out varied projects for BlueScope Steel. Each project has been well researched and documented with the results presented in a professional and user-friendly manner. The team at Antenna have always offered innovative suggestions and solutions, and have been very accommodating with tight timeframes. BUNNINGS BUILDING SUPPLIES Jensen Farley – Trade Marketing Manager Bunnings Building Supplies have engaged Antenna Business Development Agency to conduct both in-bound and out-bound customer service and lead generation programs. The work undertaken by Antenna has greatly assisted us in developing and maintaining our national client database. Further we have been able to utilise Antenna's services in providing event and promotional notification programs to our customer base.   We have found Antenna to be a dynamic and professional organisation that is dedicated to helping us achieves our objectives. HIF (Health Insurance Fund WA) Paul Hersey – Chief Executive Officer Antenna Business Development Agency has worked closely with HIF in the development of an array of sales and marketing strategies. The agency has added value to our organisation through assisting us to gain a better understanding of the purchasing motivators of our audiences as well as providing a channel to market by which we can engage customers on a one-to-one basis. Whilst health insurance sales are complicated Antenna staff have invested heavily in training and truly understand both customer requirements and the HIF product suite. HIF continue to work with Antenna to track both our own and our competitor's performance in meeting the needs of consumer markets, as well as evolving our products and selling strategies to improve our position in those markets. STATEWEST CREDIT SOCIETY Tony Romano – Senior Manager Antenna Business Development Agency [formerly JMG Call Centre and Data Collection Service] has been commissioned by StateWest for a number of projects over the past eight years. In December 2002, JMG completed several thousand telephone surveys of StateWest members and non-members plus organised a number of focus groups in just two weeks. Our joint alliance partner, UWA's Graduate School of Management, was provided with accurate, well-completed surveys, which greatly assisted in completing the research within a tight time frame. We are now looking to utilise Antenna's broader service offering to assist us in the generation of leads and traffic to a wide cross section of our business units. I have no hesitation in recommending Antenna to any organisation looking for a professional service JARDINE LLOYD THOMPSON INSURANCE Bob Slade - Director Jardine Lloyd Thompson has been utilising the services of Antenna for over two years to make pre-renewal calls to our existing client base. During this time we have found Antenna's services to be professional, efficient and understanding of our specific needs and requirements. Jardine's would have no hesitation in recommending the quality services provided by Antenna. UNIVERSITY OF WESTERN AUSTRALIA, GRADUATE SCHOOL OF MANAGEMENT Centre for Entrepreneurial Management and Innovation Tim Mazzarol - Associate Professor Over a period of approximately 10 years I have worked closely with the Antenna call centre in both academic and commercial research studies. I have always found them highly professional and capable of responding quickly and effectively to almost any challenge that we have raised. Further, the key strength of the Antenna call centre team has been their capacity to partner with the university and problem solve often complex issues facing the collection of reliable data. This is a real asset. I would be happy to recommend Antenna to anyone. COMPUTERCORP Dee Broadmore – Strategic Marketing Manager Antenna's call centre team are open and honest and keep their customers up to date reassuring them at every level all the time. It has been a pleasurable experience working with the Antenna team. The challenges faced since beginning my time here at ComputerCORP regarding follow up of activities planned and executed were at one time insurmountable. I now rest in the knowledge that Antenna will open the doors in order for us to pursue opportunities. PERTH IX Marcus Ashby – Business Development Manager Perth IX commissioned Antenna two years ago to increase market awareness of our Data Centre business in Perth. A holistic marketing plan was created from our ideas and visions and executed in an entirely professional and results driven way. An integral part of Antenna's strategy was the employ of their state of the art call centre that has exceeded our expectations in terms of client acquisition and revenue growth for the company. The call centre program not only helps us keep in touch with prospects on a regular basis, but also, it provides us with business contacts that are current and relevant to our particular objective through Antenna's professional and responsible use of contact databases. I would not hesitate in recommending Antenna to a company of any size and I look forward to continuing our relationship with them now and in the future.